Terms and Conditions

1. Agreement to Terms

By accessing or using our collaborative shopping marketplace platform (the "Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use the Service. We reserve the right to modify these Terms at any time, and your continued use of the Service constitutes acceptance of any changes.

2. Description of Service

Our platform is a collaborative shopping marketplace that connects customers with vendors through group buying circles. Customers can join circles to purchase products collectively, unlocking bulk pricing and special deals. Vendors can list products with minimum quantity requirements and offer discounted pricing for group purchases.

3. User Accounts

3.1 Registration: You must create an account to use certain features of the Service. You agree to provide accurate, current, and complete information during registration.

3.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.3 Age Requirement: You must be at least 18 years old to use this Service. By using the Service, you represent that you are at least 18 years of age.

3.4 Account Termination: We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion.

4. Circle Participation and Purchases

4.1 Joining Circles: When you join a circle, you express intent to purchase the product at the listed price if the minimum quantity goal is met.

4.2 Payment Authorization: By joining a circle, you authorize us to charge your payment method when the circle reaches its goal and the vendor confirms the order.

4.3 Circle Cancellation: If a circle does not reach its minimum quantity goal by the deadline, the circle will be dissolved and no charges will be processed.

4.4 Withdrawal: You may withdraw from a circle before the goal is met. Once a circle reaches its goal and the order is confirmed, standard cancellation policies apply.

4.5 Pricing: All prices are in USD unless otherwise stated. Prices include applicable taxes unless stated otherwise. Shipping costs are calculated separately.

5. Vendor Terms

5.1 Vendor Registration: Vendors must apply and be approved before listing products on the platform.

5.2 Product Listings: Vendors are responsible for accurate product descriptions, pricing, images, and inventory information.

5.3 Order Fulfillment: Vendors must fulfill orders within the specified timeframe and maintain agreed-upon quality standards.

5.4 Fees: Vendors agree to pay commission fees as outlined in the vendor agreement.

5.5 Vendor Conduct: Vendors must comply with all applicable laws, provide quality products, and maintain professional communication with customers.

6. Payment and Refunds

6.1 Payment Processing: All payments are processed through secure third-party payment processors. We do not store your full credit card information.

6.2 Refunds: Refund requests must be submitted in accordance with our refund policy. Refunds are subject to vendor approval and compliance with the stated return policy.

6.3 Disputes: Payment disputes should be reported within 30 days of the transaction. We will work with you and the vendor to resolve disputes fairly.

7. Prohibited Conduct

You agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Upload malicious code or attempt to hack the platform
• Engage in fraudulent activities
• Harass, abuse, or harm other users
• Create fake accounts or manipulate circle participation
• Scrape or collect data without permission
• Interfere with the proper functioning of the Service

8. Intellectual Property

The Service and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not use our trademarks, logos, or branding without our express written permission.

9. Disclaimers and Limitation of Liability

9.1 AS IS Basis: The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied.

9.2 Third-Party Content: We are not responsible for the accuracy, quality, or legality of vendor listings or user-generated content.

9.3 Limitation of Liability: To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Service.

10. Indemnification

You agree to indemnify and hold harmless the Company, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of the Service or violation of these Terms.

11. Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting a notice on the platform or sending an email. Your continued use of the Service after such changes constitutes acceptance of the modified Terms.

14. Contact Information

If you have any questions about these Terms, please contact us through our contact form.